Privacy and Cookie Policy

Information Collection and Use

Xtrons respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To protect your privacy, we have provided the notice below to explain our online information practices and the choices you can make about the way your information is collected and used by

Information Collection

We may collect the following information:
• Information you provide – When you sign up for an XTRONS Account, we ask you for personal information. We may combine the information you submit under your account with information from other XTRONS services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we give you the opportunity to opt out of combining such information. You can use the XTRONS Dashboard to learn more about the information associated with your Account. If you are using XTRONS services in conjunction with your Xtrons Apps Account, XTRONS will provide such services in conjunction with or on behalf of your domain administrator. Your administrator will have access to your account information including your email. Consult your domain administrator’s privacy policy for more information.
• Cookies – When you visit, we send one or more cookies to your computer or other devices. We use cookies to improve the quality of our service, such as store users’ preferences, improve search results and ad selection, track users’ trends, which includes how people searchXtronsand use cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on XTRONS services.
        Cookies are small files of information stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are set up to accept cookies. However, you can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do so, you will not be able to access or use portions of the site. We have to use cookies to enable you to select products, place them in an online shopping cart, and ultimately purchase those products. If you do this, we keep a record of your browsing activity and purchase. The site’s cookies do not and cannot infiltrate a user’s hard drive to gather a user’s confidential information. Our cookies are not remotely related to “spyware”.

Cookie Name Cookie Description
CART The association with the customer's shopping cart.
CATEGORY_INFO Stores the category info on the page to load pages faster.
COMPARE The items in the customer's Compare Products list.
CUSTOMER An encrypted version of the shopper's customer ID.
CUSTOMER_AUTH Indicates if the customer are currently logged in to the store.
CUSTOMER_INFO An encrypted version of the shopper's customer group.
EXTERNAL_NO_CACHE Indicates if caching is disabled or enabled.
FRONTEND The customer's session ID.
GUEST-VIEW Determines if guests can edit their orders.
LAST_CATEGORY The last category visited by the shopper.
LAST_PRODUCT The most recent product viewed by the shopper.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates if the cache can be used to store information.
PERSISTENT_SHOPPING_CART A link to information about the shopper's cart and viewing history.
RECENTLYCOMPARED Items recently compared b the shopper.
STF Information on products the shopper has emailed to friends.
STORE The store view or language chosen by the shopper.
USER_ALLOWED_SAVED_COOKIE Indicates if the shopper allows cookies to be saved.
VIEWED_PRODUCT_IDS The products recently viewed by the shopper.
WISHLIST An encrypted list of products added to the shopper's wishlist.
WISHLIST_CNT The number of items in the shopper's wishlist.
_utma Identifies shoppers and sessions.
_utmb Determines new sessions/visits.
_utmc Determines if the shopper is in a new session/visit.
_utmz Saves the traffic source or campaign that explains how the shopper reached your site.
_utmt Classic Google Analytics JS
_zlcmid Zopim Live Chat
Cookie alert closed flag Cookie Consent
Cookie alert state Cookie Alert
External No Cache A flag, which indicates whether caching is disabled or not.
Persistent Shopping Cart Remembers items in cart for a period of time after leaving site.
Search Search cookie.
Sm_atstore_tpl Magento AM store theme cookie.

• Log information – When you access Xtrons services via a browser, application or other clients, our servers will automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
• User communications – When you send an email or other communications to XTRONS, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provide SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
• Affiliated XTRONS Services on other sites – We offer some of our services on or through other websites. As this is the case, personal information that you provide to those sites may be sent to XTRONS in order to deliver the service to you. We process such information under this Privacy Policy Agreement.
• Third Party Applications – Xtrons may make available third party applications, such as gadgets or extensions, through its services. The information collected by Xtrons when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
• Location data – XTRONS offers location-enabled services, such as XTRONS Maps and Latitude. If you use those services, Xtrons may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate your location(such as a call ID).
• Unique application number – Certain services, such as the XTRONS Toolbar, include a unique application number that is not associated with your account or your name. This number and information about your installation (e.g., operating system type, version number) may be sent to Xtrons when you install or uninstall that service or when that service periodically contacts our servers (for example, to request automatic updates to the software).
• Other sites – This Privacy Policy applies to Xtrons services only. We do not exercise to control over the sites displayed as search results, sites that include XTRONS applications, products or services, or links within our various services. These sites may place their own cookies or other files on your computer, collect data or solicit personal information from you under the terms of their Privacy Policy.

Information use

      i.        Internal Use. We use your personal information to process your order and provide you with good customer service. As a result, we may internally use your information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts(including marketing our services and products), and to determine general information about visitors to the Site. In order to facilitate such use and the other use, we may share your information with affiliates under, Inc.’s control.
     ii.        Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must suspend our service for maintenance). In addition, you may request us to notify you of new brands, new product styles, or product sizes. If you submit your email address, we use it to deliver the information to you.
    iii.        Protect the rights or property of Xtrons or our users: If we use this information in a manner different from the purpose for which it was collected, then we will ask for your consent prior to such use. XTRONS processes personal information on our servers in the United States of America and in other countries. In some cases, we process information in a secure manner outside your own country.

Information Disclosure

We want to provide you with excellent service and offer you a great selection of products on our website. In no instance will we ever sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under’s control unless:
• We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
• We provide information to our subsidiaries, affiliated companies or other trusted businesses or persons for processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
• We believe that access, use, preserve or disclose of such information is reasonably necessary (a). Either to satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) to enforce applicable Terms of Service, including investigation of potential violations thereof, (c) to detect, prevent, or otherwise address fraud, security or technical issues, or (d) to protect against harm to the rights, property or safety of XTRONS, its users or the public as permitted by law.
If XTRONS is involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information Security

Your security is always our top priority. We are dedicated to keeping your personal information safe and secure at all times.
We take necessary security measures to protect against unauthorized access or alteration, disclosure or destruction of data at all times. These measures include internal reviews of our data collection, storage and processing practices and security measures, appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to XTRONS employees, contractors and agents who need to know this information in order to process it on our behalf. These individuals are bound by confidential obligations and may be subject to discipline, which includes termination and criminal prosecution, if they fail to meet our stringent obligations concerning your personal information.

Accessing and Updating of Personal Information

When you use the service on offer from XTRONS, we make good sincerely efforts to provide you with access to your personal information, and you have every right to correct this data if it is inaccurate or to delete it at your request if it is not required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for access which is not required. In most cases, we provide information access and correction free of charge, except for any services that require a disproportionate effort on our behalf. Because we have to maintain certain services, after you delete your information, residual copies may still stay for a period in our backup systems before they are removed from our active servers. Please review the Help Centers for more information.


XTRONS regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Xtrons’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to solve any complaints regarding the transfer of personal data that cannot be solved between XTRONS and the complaint.

Updates to This Policy

Please note that this Privacy Policy may be changed or updated from time to time without prior notice. We will not reduce your rights under this Privacy Policy in any circumstances without your explicit consent. We will post any Privacy Policy changes or updates on this site and, if the changes or updates are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes or updates). We will also keep prior versions of this Privacy Policy in an archive for your review.

Terms of Use

Welcome to the website of We provide its services to you subject to the notices, terms, and conditions set forth in this agreement. In addition, when you use any service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services. They are incorporated into this Agreement by this reference. reserves the right to change this site and these terms and conditions at any time without prior notice.
Accessing, browsing, or otherwise using the site indicates that you agree to all the terms and conditions in this agreement. Therefore, it is imperative that you read this agreement carefully before proceeding.

Use of Site

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian when you enter Subject to the terms and conditions of this Agreement, hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping for personal items sold on the Site. This doesn't apply for any commercial use or use on behalf of any third party, except as explicitly permitted by in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, translate, modify, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by in writing. You may not use any information on this site including text for the benefit of another business unless explicitly permitted by in advance .XTRONS reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, believes that customer conduct violates applicable law or is harmful to’s interests.
You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libellous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. XTRONS may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed responsible enough to be authorized to access and use the Site in a manner consistent with these terms and conditions. has no obligation to investigate the authorization or source of any such access or use of the Site. 
You will be solely responsible for all access to and use of this site by anyone accessing the site under your login details originally assigned to your account. This is regardless of whether or not such access to and use of this site is authorized by you. This includes without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.
Reviews and Comments
Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide to, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary. By submitting or posting on, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to without charge and shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of and shall not be returned to you. Furthermore, you agree not to raise any dispute in connection with any use of the entry by in the future.
You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defend for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.
In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all the rights to the reviews, comments, and other content that you post on this site and that use of your reviews, comments, or other content by will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead or third parties as to the origin of any Submissions or Content. may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.


The works of authorship such as all designs, graphics, texts, and images on this website, are reserved by Without the official agreement from the owner, these materials should not be copied, transmitted, displayed, distributed, or reproduced illegally for any business or commercial purposes.

Intellectual Property Rights

Copyrights, Trademarks and Other Intellectual Property Rights
Unless otherwise noted, all contents on the Site are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by or one of its affiliates and are protected by P.R.C. and international copyright, patent, trademark and other intellectual property laws. The compilation (meaning the collection, arrangement, and assembly) of all contents on this site is the exclusive property of and is protected by international copyright, patent, trademark and other intellectual property laws. and its suppliers and/or licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on the Site. Access to the Site does not confer and shall not be considered as conferring upon anyone any license under any of’s or any third party’s intellectual property rights. The names and logos and all related product and service names, design marks and slogans are the trademarks of All other marks are the property of their respective companies. No trademark, service mark or logo license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. The unauthorized use of these names, logos or marks is strictly prohibited under stringent laws.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party Site or information are provided solely as a convenience to you and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. is not responsible for the content of any third party site and does not make any representations regarding the content or accuracy of material on any site. If you decide to link to any such third party websites, you do so entirely at your own risk.

Termination and Effect of Termination

In addition to any other legal or equitable remedies, may, without prior notice, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination in any circumstance.

Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern each product on this site, the products offered for sale on it and the transactions conducted through it are provided by on an “As is” basis. makes no presentations or warranties of any kind express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, no infringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors from time to time, and does not warranty that the content will be uninterrupted or error free. To the maximum extent permitted by law, will not be liable for any kind damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law,’s total liability to you for any damages.(Regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to during the month immediately preceding the act allegedly giving rise to’s liability.

Typographical Errors

While strives to provide accurate product and pricing information, pricing or typographical errors may occur. cannot confirm the price of an item until after you order. If an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is mis-priced, may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. has no obligation to sell you the product for a price that is clearly the result of typo.

Non-Acceptance Policy

Order acceptance and the completion of the contract between and you will take place on the dispatch to you of the products ordered, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in How to Cancel and Order.
Non-acceptance of an order may be a result of one of the following:
1. The product you ordered being unavailable.
2. Our inability to obtain authorization for your payment.
3. The identification of a pricing or product description error.
4. Your failure to meet the eligibility to order criteria set out in the main Terms of Use.

Pricing in Different Currencies

Pricing of products sold by is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. Due to fluctuating currency values, prices displayed in non-U.S. denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-U.S. denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to, excluding shipping. Therefore, in the event you see two separate prices, please disregard the one that is not listed under the product.